Hotel Analysis
Based on 4 sites · 1,285 reviews
Located in Knoxville, Tennessee, this hotel is often noted by guests for being further from the city center than the name suggests. While it may not be within walking distance of downtown attractions, it offers convenient parking and access to the University of Tennessee for those traveling by car.
Guests frequently praise the friendly staff and spacious room layouts. However, consistent feedback highlights concerns regarding the aging facility, including reports of unpleasant odors, cleanliness issues, and noisy furniture.
Although the indoor pool and hot tub are marketed as relaxation amenities, many guests have reported that the water temperature is often too cold or that maintenance is lacking. Overall, it serves as a functional stopover for travelers on road trips looking for basic accommodations.
Strengths
Staff are consistently described as friendly and helpful
Rooms are spacious, providing plenty of room for luggage and movement
Ample parking space makes it convenient for travelers with cars
Good to Know
The facility is generally aging and in need of maintenance and upgrades
Frequent complaints regarding unpleasant odors and cleanliness in guest rooms
Inconsistent maintenance of the pool and hot tub, often reported as too cold
Recommended For
Road trip travelers — Ample parking and easy highway access make it a convenient stopover
Business travelers with cars — Located away from the city center, offering a quieter environment with easy access to the university and convention areas
Ratings by Booking Site
Overall 7.8/10 · 4 sites · Based on 1,285 reviews
Guest Reviews
4 booking sites · 1,285 reviews
Frequently Mentioned
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Best Western Knoxville Suites - Downtown has received a rating of 8.8/10 from 26 guests.