Hotel Analysis
Based on 4 sites · 3,888 reviews
Located in downtown Buffalo, New York, this 3-star hotel is a popular choice for travelers due to its proximity to major city attractions. Guests frequently praise the friendly staff, the complimentary daily breakfast, and the 24-hour coffee and tea service available in the lobby.
The rooms are generally described as spacious and comfortable, providing a reliable environment for both families and business travelers. The resident parrot in the lobby adds a unique touch to the guest experience. Its location also serves as a convenient base for those planning to visit Niagara Falls.
However, as an older property, some guests have noted issues with aging facilities and soundproofing. There are also occasional mentions of inconsistent housekeeping or maintenance, so travelers may want to keep these factors in mind when booking.
Strengths
Friendly and professional staff service is frequently highlighted
High satisfaction with the quality and variety of the daily breakfast
Convenient 24-hour access to complimentary coffee and tea
Central location within walking distance of major downtown attractions
Good to Know
Some guests report that the facilities feel dated due to the building's age
Occasional feedback regarding insufficient soundproofing between rooms
Inconsistent housekeeping or maintenance of room amenities
Recommended For
Families — High satisfaction among families due to complimentary breakfast, spacious rooms, and free stay policy for children.
Sightseers — Convenient base for visiting Niagara Falls and proximity to major downtown attractions.
Ratings by Booking Site
Overall 8.8/10 · 4 sites · Based on 3,888 reviews
Guest Reviews
4 booking sites · 3,888 reviews
Frequently Mentioned
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Expedia
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Other
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Couple
Nearby
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FAQ
It is located about a 30-minute drive from Niagara Falls, making it a suitable base for sightseeing.
Complimentary breakfast is served daily, and guests generally express high satisfaction with its quality and variety.
Yes, complimentary coffee and tea are available in the lobby 24/7, and the front desk is also staffed around the clock.
Children aged 3 to 17 can stay for free, making it an economical choice for families.
Yes, pets are welcome, and you can bring up to two pets per room.