Hotel Analysis
Based on 4 sites · 1,358 reviews
Located in the northwest of Indianapolis, this 3-star hotel is a popular choice for road trippers due to its convenient highway access. Guests generally respond positively to the cleanliness and modern interior of the rooms, with breakfast services receiving particularly high praise.
Commonly cited strengths across booking platforms include friendly staff and a convenient location. It is situated at a reasonable driving distance from the city center and convention center, catering well to both business and leisure travelers. Complimentary laundry facilities are also well-regarded by guests.
However, there are recurring mentions of soundproofing issues in some rooms and disappointment regarding the pool being under maintenance. Additionally, some guests have reported intermittent inconveniences with facility management, such as climate control or hot water supply, which may be worth noting before booking.
Strengths
Rooms are generally clean and well-maintained with a modern feel
Breakfast options are varied and well-received by guests
Front desk staff are friendly and responsive
Convenient location near the highway makes it easy to travel
Good to Know
Soundproofing between rooms is insufficient, leading to noise complaints
Pool access is sometimes restricted due to maintenance
Occasional issues with climate control or hot water in some rooms
Recommended For
Road trippers — Conveniently located near the highway, making it easy to access and park.
Families — Complimentary breakfast, spacious rooms, and a free stay policy for children are beneficial for families.
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 1,358 reviews
Guest Reviews
4 booking sites · 1,358 reviews
Frequently Mentioned
Expedia
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Family
Booking.com
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Family
Agoda
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Business
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Best Western Plus Indianapolis NW Hotel has received a rating of 9.1/10 from 24 guests.