Hotel Analysis
Based on 3 sites · 765 reviews
Located near the highway in eastern San Antonio, this hotel is known for travelers prioritizing downtown accessibility and value. Guests generally leave positive feedback regarding the friendly staff and the cleanliness of the rooms.
However, due to its location right next to the highway, noise issues are frequently mentioned. Some guests report noise from the nearby truck stop or traffic, so those sensitive to sound should take note.
Regarding facilities, while amenities like a hot tub and fitness center are available, some guests have expressed disappointment with aging equipment or maintenance. Overall, it is a suitable choice for business travelers or short-term visitors seeking a budget-friendly stay.
Strengths
High satisfaction with the friendly and professional service of the staff
Many reviews mention that the rooms are generally clean
Convenient location for driving to the downtown area
Good to Know
Noise issues from the highway and nearby truck stop are frequently mentioned
Complaints exist regarding aging facilities and lack of maintenance in some rooms
Recommended For
Business travelers — Good accessibility to downtown and convenient check-in/out processes make it suitable for short trips.
Budget-conscious travelers — Offers clean rooms and essential amenities at a reasonable price point.
Ratings by Booking Site
Overall 8.8/10 · 3 sites · Based on 765 reviews
Guest Reviews
3 booking sites · 765 reviews
Frequently Mentioned
Expedia
·
Solo
Expedia
·
Solo
Trip.com
·
Other
Nearby
Google MapsLoading map...
FAQ
As the hotel is located near the highway, some guests have reported hearing traffic or truck noise. If you are sensitive to noise, it is recommended to request a quieter room upon booking.
The area around the hotel is somewhat industrial, so there are not many restaurants within walking distance. You can reach the downtown area or various dining options within a 10-15 minute drive.
The majority of guests have rated the cleanliness of the rooms positively. However, there are occasional mentions of minor issues due to the aging of the facilities.
Many reviews highlight that the staff is very friendly and professional. Guests particularly appreciate the helpful service even during late-night check-ins.
The hotel offers policies such as free stays for children, making it family-friendly. However, it is recommended to consider the industrial nature of the surrounding area when planning your trip.