Hotel Analysis
Based on 4 sites · 1,454 reviews
Located in Rockland, Massachusetts, this 2.5-star property is generally regarded by guests as a suitable choice for a cost-effective stay, with many highlighting the friendly staff and clean rooms.
Across various booking platforms, guests frequently praise the high level of service and the quality of the breakfast. The staff's flexibility with check-in and their helpfulness with luggage are particularly noted as standout features.
However, the building is older and lacks an elevator, which is a significant inconvenience for guests staying on the upper floors. Additionally, there are reports of inconsistent room maintenance and thin walls, suggesting that experiences may vary depending on the specific room assigned.
Strengths
Staff are very friendly and provide attentive service
Rooms are generally clean and comfortable
Breakfast is satisfying and well-prepared
Good to Know
No elevator, requiring guests to carry luggage up stairs
Poor soundproofing allows noise from outside and adjacent rooms
Inconsistent room maintenance can lead to a dated feel
Recommended For
Budget-conscious travelers — Offers clean rooms and breakfast at a reasonable price.
Travelers who value friendly service — Numerous reviews highlight the exceptional helpfulness of the staff.
Ratings by Booking Site
Overall 8.1/10 · 4 sites · Based on 1,454 reviews
Guest Reviews
4 booking sites · 1,454 reviews
Frequently Mentioned
Expedia
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Couple
Booking.com
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Other
Agoda
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Family
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Best Western Rockland has received a rating of 8.6/10 from 22 guests.