Hotel Analysis
Based on 2 sites · 653 reviews
Located in the heart of Pigeon Forge, this hotel offers a blend of modern facilities and a tranquil riverside atmosphere. Guests frequently praise the hotel's cleanliness and the friendly service provided by the staff, noting that the spacious room configurations are ideal for families and groups.
The on-site restaurant and bar provide convenient relaxation, with many guests highlighting the balcony views of the river and the evening lights. Its proximity to major local attractions makes it a highly convenient base for travelers.
However, some guests have mentioned issues with mattress firmness or difficulties in controlling room temperature. Additionally, there have been occasional reports regarding housekeeping service interruptions, so it is worth keeping this in mind during your stay.
Strengths
Staff are frequently praised for their friendliness and attentive service
Reviews consistently mention that rooms are clean and well-maintained
Guests appreciate the riverside balconies and the cozy atmosphere of the on-site bar
The location is highly convenient, being close to major attractions and dining options
Good to Know
Some guests find the mattresses to be uncomfortable
There are reports of difficulty in controlling the room temperature
Complaints exist regarding housekeeping entering rooms without prior notice
Recommended For
Families — Free stay for children and spacious room options make it ideal for family trips
Groups — Well-equipped suites and comfortable common areas are suitable for group travelers
Ratings by Booking Site
Overall 8.7/10 · 2 sites · Based on 653 reviews
Guest Reviews
2 booking sites · 653 reviews
Frequently Mentioned
Agoda
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Group
Trip.com
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Family
Trip.com
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Family
추천 영상
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton has received a rating of 8.8/10 from 30 guests.