Hotel Analysis
Based on 4 sites · 5,405 reviews
Brookside Lodge in Gatlinburg, TN, is a 3-star property known for its cozy atmosphere and natural surroundings. Guests frequently highlight the riverside balconies, which offer peaceful views and the unique opportunity to spot wild bears from the comfort of their room.
Reviews across platforms consistently praise the spacious, clean rooms and the friendly, helpful staff. While the lodge is within walking distance of downtown, it is situated far enough from the main strip to provide a quiet and relaxing retreat.
Some guests note that the facilities feel a bit dated, and there are occasional mentions of mattress comfort and parking fees. Those staying in rooms with wood-burning fireplaces should be prepared for the distinct scent. It is a highly recommended choice for couples and families seeking a nature-focused getaway with a distinct, non-chain hotel character.
Strengths
Riverside balconies offer peaceful and beautiful views
Rooms are spacious and generally well-maintained
Staff are consistently described as friendly and helpful
Convenient walking distance to downtown while remaining quiet
Good to Know
Some guests feel the facilities are dated
Occasional complaints regarding mattress comfort
Lack of clear prior communication regarding parking fees
Recommended For
Couples — The romantic riverside balconies and quiet atmosphere are highly appreciated by couples.
Families — Spacious rooms, outdoor pools, and the nature-focused setting are ideal for family trips.
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 5,405 reviews
Guest Reviews
4 booking sites · 5,405 reviews
Frequently Mentioned
Agoda
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Group
Agoda
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Couple
Booking.com
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Family
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FAQ
Yes, due to its riverside location, many guests have reported spotting bears from their balconies. Please remember they are wild animals and maintain a safe distance.
It is within walking distance of downtown Gatlinburg. It offers a great balance of being close to attractions while remaining quiet.
Some rooms feature wood-burning fireplaces. While they add to the cozy atmosphere, be aware that they may produce a distinct scent.
Some guests have mentioned a daily parking fee. It is recommended to check the specific policy for your booking.
Yes, with spacious rooms, outdoor pools, and a natural setting, it is a popular choice for families.