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Based on 1 sites · 1,696 reviews
Located in the heart of Shanghai, this 5-star luxury hotel offers the sophisticated design and refined service synonymous with the Bvlgari brand. Guests frequently praise the hotel's elegant interior and the comfort of the rooms, with the professional and attentive staff often highlighted as the highlight of their stay.
In-room breakfast service and high-quality spa facilities provide guests with a relaxing retreat. The hotel's views of the Shanghai skyline, combined with personalized care for international travelers, create a welcoming environment for those unfamiliar with the local language.
While the hotel maintains high standards, expectations are equally high, and occasional issues regarding reservations or personal experiences are noted. Overall, it remains a top choice for travelers planning special occasions or a luxury staycation.
The staff provides exceptionally attentive and professional service
Rooms are consistently described as comfortable and impeccably clean
High satisfaction with the in-room breakfast service
The spa facilities offer highly regarded professional massage sessions
Potential for issues regarding reservation systems or individual booking concerns
Couples — High satisfaction due to thoughtful gestures like birthday cake services and a romantic atmosphere
International Travelers — The friendly concierge service effectively bridges language barriers
Overall 9.4/10 · 1 sites · Based on 1,696 reviews
1 booking sites · 1,696 reviews
Frequently Mentioned
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Yes. The concierge service is highly praised for being friendly and proactive in assisting travelers who may face language barriers.
In addition to restaurant dining, the in-room breakfast service is a popular option that guests find very satisfying.
Yes. The hotel offers high-quality spa services, including professional massage sessions and body scrubs, which are well-regarded by guests.
Yes. The staff provides thoughtful, personalized services such as birthday cakes and gifts to create memorable experiences for guests.
The rooms are consistently described as very comfortable and impeccably clean, maintaining the high standards expected of a luxury hotel.
