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Hotel Analysis
Based on 3 sites · 8,914 reviews
A 3-star hotel 10 minutes by car from Kota Kinabalu Airport. Reviews commonly mention 'easy access to airport and beach'.
Across booking sites, guests praise 'spacious and clean rooms' and 'nice pool with great views'. Many share experiences of swimming at the rooftop pool watching sunsets. Some staff are noted as friendly.
However, several complaints about unfriendly front desk staff. Airplane noise is mentioned, and some rooms have unstable hot water or cleaning issues.
Suitable for families transiting through the airport or enjoying beach relaxation.
Strengths
Reviews across sites repeatedly say rooms are spacious and clean
Rooftop pool praised for great views and sunset watching
Convenient access to airport and Tanjung Aru beach is common feedback
Some staff noted as friendly and responsive
Good to Know
Front desk staff rudeness repeated in tripcom and agoda reviews
Airplane takeoff/landing noise mentioned
Some rooms have unstable hot water or cleaning issues
Recommended For
Airport transit travelers — 10-min to airport, reviews repeat easy access
Families — Pool and playground good for kids in reviews
Beach goers — Short walk/drive to Tanjung Aru beach praised
Ratings by Booking Site
Overall 8.4/10 · 3 sites · Based on 8,914 reviews
Guest Reviews
3 booking sites · 8,914 reviews
Frequently Mentioned
Agoda
·
Solo traveler
Agoda
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Solo traveler
Trip.com
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Couple
Booking.com
·
Family
Agoda
·
Family with young children
Nearby
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FAQ
What are the check-in/check-out times at C'haya Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
C'haya Hotel has received a rating of 8.4/10 from 6,919 guests.