Hotel Analysis
Based on 3 sites · 460 reviews
Located in Kingdom City, Missouri, this hotel emphasizes its accessibility near the highway. While guests often note the convenient location, the overall feedback regarding room conditions and hygiene is overwhelmingly negative.
Common issues across multiple booking platforms include cleanliness. Complaints about stained bedding, bed bugs, and sticky floors are frequently reported. Furthermore, due to the aging facilities, basic amenities like TVs and key card readers often fail to function properly.
Staff service reviews are polarized. While some guests mention helpfulness, many others report significant issues regarding deposit refunds and unprofessional behavior. It is essential to carefully consider these hygiene and operational concerns before booking.
Strengths
Convenient access due to its location near the highway
Some guests find the staff to be helpful
Good to Know
Very poor overall hygiene, including stained bedding and bed bugs
Frequent complaints regarding deposit refund issues and unprofessional staff behavior
Aging facilities often lead to malfunctioning amenities like TVs and key card readers
Ratings by Booking Site
Overall 6.8/10 · 3 sites · Based on 460 reviews
Guest Reviews
3 booking sites · 460 reviews
Frequently Mentioned
Trip.com
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Other
Trip.com
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Business
Expedia
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Other
Agoda
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Solo
Nearby
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FAQ
Multiple guest reviews consistently report issues with stained bedding, bed bugs, and poor overall cleanliness.
Some guests have reported problems with double charging for deposits and refusals to provide refunds, so caution is advised.
Due to aging facilities, there are reports that some equipment such as TVs, key cards, and air conditioning may not function properly.
While some guests find them helpful, there are many negative reviews regarding operational issues and unprofessional behavior.
It is located near the highway, making it relatively accessible for those traveling by car.