Hotel Analysis
Based on 4 sites · 1,373 reviews
Located in Lansing, Michigan, the Causeway Bay Hotel currently receives highly polarized reviews due to facility aging and operational changes. While some guests mention comfortable bedding and friendly staff, there are recurring complaints regarding the overall maintenance of the property.
Many reviews highlight that amenities such as the pool, restaurant, and breakfast service are either closed or unmaintained, and there are frequent reports of poor cleanliness and missing room essentials. Guests have also expressed discomfort regarding the hotel's current use as a temporary shelter, which impacts the overall atmosphere and noise levels.
There is a consensus that the property requires significant renovation. It may be considered for a basic overnight stay, but guests should be aware that it falls short of expectations for standard hotel services and amenities.
Strengths
Some guests positively mention that the bedding is comfortable
There are recurring reviews stating that the staff is friendly and helpful
Good to Know
Major amenities like the pool and restaurant are closed or non-operational
Frequent complaints regarding poor room cleanliness, including dust and stains
Issues regarding noise and the overall atmosphere due to the hotel's use as a temporary shelter
Recommended For
Short-term guests — Suitable for travelers who only need a place to sleep without expecting hotel amenities
Ratings by Booking Site
Overall 6.3/10 · 4 sites · Based on 1,373 reviews
Guest Reviews
4 booking sites · 1,373 reviews
Frequently Mentioned
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FAQ
Many reviews indicate that major amenities like the pool, breakfast, and restaurant are currently closed or non-operational. It is recommended to verify the current status before booking.
Complaints regarding cleanliness are frequently mentioned. Guests have reported dust and stains in the rooms.
Many guests have expressed that the parking facilities are inconvenient and poorly maintained.
You should be aware that the hotel is currently being used as a temporary shelter, which may result in an atmosphere different from a standard hotel.
Despite complaints about the facilities, there are positive reviews noting that the staff is friendly and helpful in resolving issues.