Norristown (PA) Chateau Suites - Real Guest Reviews & Booking Info

  • Ratings from 4 booking sites
  • 3-Star Accommodation in Norristown (PA)
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Norristown (PA) Chateau Suites 3-Star Accommodation room
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Norristown (PA) · Accommodation ·

Chateau Suites - Norristown (PA) 3-Star Accommodation

6.1/10
Agoda 6.4 · Expedia 6.4 · Trip.com 6.2 · Booking.com 5.5
Check-in 15:00 | Check-out 11:00

Hotel Analysis

Based on 4 sites · 970 reviews

Located in Norristown, Pennsylvania, this 3-star property frequently receives feedback regarding the discrepancy between online photos and its actual condition. Guests often note the building's layout, situated behind the main structure, and its overall dated appearance.


Strengths

Staff are frequently noted for being friendly and helpful

Some guests find the location and pricing to be convenient

Good to Know

Repeated complaints regarding bed bugs and pests

Frequent reports of strong cigarette and musty odors in rooms

Facilities are significantly dated with poor sound insulation


Recommended For

Not Recommended Due to recurring hygiene and facility maintenance issues, it is difficult to recommend this property.

Ratings by Booking Site

Overall 6.1/10 · 4 sites · Based on 970 reviews

Guest Reviews

4 booking sites · 970 reviews

Frequently Mentioned

Cleanliness Noise Friendly staff
2.0 · Agoda · Family
- Bed bugs were found and the hotel looks nothing like the online photos
2.0 · Expedia · Other
- Room smelled of cigarettes and a live cockroach was found on the pillow

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FAQ

Multiple guest reviews consistently report issues with bed bugs, pests, mold, and cigarette odors. The general consensus is that hygiene maintenance is poor.

Many guests report that noise from the nearby ballroom is audible in the rooms, making it difficult to expect a quiet stay.

Many guests point out that the actual hotel differs from the photos posted online, particularly regarding the building layout and the dated state of the interior.

Despite complaints about the facilities, there are some positive reviews noting that front desk staff are friendly and try to assist with issues.

Due to recurring reports of hygiene issues and dated facilities, it is not recommended for families with children.

$72 / night
Best Price