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Hotel Analysis
Based on 3 sites · 178 reviews
A small 3-star hotel in the heart of Hanoi's Old Quarter. Guests praise the location most, with Hoan Kiem Lake and Old Quarter just a 5-10 minute walk away.
Reviews across sites repeatedly mention comfy beds and good pillows. Rooms with balconies are great for street views and relaxing, with fast WiFi and strong AC noted often. Staff communicate well via WhatsApp for check-in.
However, it's hard to find as it's above a cafe. Reception is messy, with laundry machine noise and some rooms having mold smells or bathroom cleanliness issues mentioned repeatedly.
Suits budget-conscious tourists or short stays.
Strengths
Reviews repeat easy access to Hoan Kiem Lake and Old Quarter on foot
Many say beds and pillows are comfy and soft
Balcony rooms praised for views and quietness
Fast WiFi, strong AC and showers noted
Staff friendly via WhatsApp communication
Good to Know
Hard to find entrance above cafe, repeated complaints
Messy reception and laundry noise heard
Some rooms have mold smells or poor bathroom cleanliness
Recommended For
Solo travelers — Many solo reviews praise location and comfy rooms
Groups — Spacious rooms and luggage storage noted in group reviews
Budget travelers — Good value in central spot satisfies tourists
Ratings by Booking Site
Overall 8.0/10 · 2 sites · Based on 339 reviews
Guest Reviews
2 booking sites · 339 reviews
Frequently Mentioned
Agoda
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Solo traveler
Booking.com
Agoda
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Group traveler
Booking.com
Expedia
Nearby
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FAQ
What are the check-in/check-out times at Chez Lumi Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Chez Lumi Hotel has received a rating of 8.1/10 from 155 guests.