Hotel Analysis
Based on 3 sites · 1,232 reviews
Located in the heart of Chicago's Magnificent Mile, this large-scale hotel is highly praised for its unbeatable location, offering walking access to major attractions and shopping districts. Guests frequently highlight the impressive city views from higher-floor rooms and appreciate the pleasant lobby atmosphere and helpful staff.
However, a common point of contention among guests is the mandatory 'Destination Fee.' This daily charge, which must be utilized at the hotel's food and beverage outlets, is often described as inconvenient. Additionally, some guests have noted signs of wear in certain rooms despite recent renovations.
Overall, this hotel is well-suited for travelers seeking a central base in downtown Chicago. It is recommended to carefully review the final bill upon checkout and familiarize yourself with the hotel's credit usage policy to ensure a smooth stay.
Strengths
Prime location with walking access to major Chicago attractions and shopping
Fantastic city views from higher-floor rooms
Pleasant lobby atmosphere and helpful, attentive staff
Good to Know
Inconvenience of the mandatory daily 'Destination Fee' that must be used on-site
Signs of wear and tear in some rooms despite renovations
Occasional billing errors or duplicate charges at checkout
Recommended For
Sightseers — Located in the heart of the Magnificent Mile, perfect for walking to major attractions and shopping.
Couples — The stunning views from high-floor rooms and the sophisticated lobby atmosphere are ideal for a romantic city getaway.
Ratings by Booking Site
Overall 8.8/10 · 3 sites · Based on 1,232 reviews
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FAQ
Located in the heart of the Magnificent Mile, it is within walking distance to major Chicago attractions, shopping districts, and the riverwalk.
Many guests report enjoying fantastic views of the Chicago skyline, especially from higher-floor rooms.
There is a mandatory daily 'Destination Fee' which can be used as a credit at the hotel's food and beverage outlets.
Yes, the hotel is surrounded by numerous dining options, including popular spots like Eataly and Shake Shack.
It is recommended to carefully review your final bill for any duplicate charges and verify your credit usage.