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Hotel Analysis
Based on 4 sites · 32,708 reviews
This 4-star hotel is in the heart of Johor Bahru. It's a short walk to CIQ immigration, JB Sentral train station, and City Square Mall, often praised by travelers crossing to Singapore.
Reviews across sites repeatedly mention 'friendly staff' and 'great location.' Rooms are generally clean with comfortable beds. Nearby food and shopping make it ideal for short stays.
However, facilities feel dated. Complaints include AC leaks, fridge not cooling, thin walls letting in noise, windowless rooms, and curtain issues.
Best for Singapore-Johor Bahru border crossers or business travelers.
Strengths
Walking distance to CIQ, JB Sentral, City Square Mall makes location very convenient, frequently mentioned
Staff friendly and helpful, repeated in reviews
Rooms and bathrooms clean, often noted
Good value for money with nearby food and shopping
Great access for Singapore border crossing, high satisfaction from business travelers
Good to Know
Facilities dated, old flooring and furniture complaints repeat
Thin walls let in noise, loud road motorbikes noted
AC leaks and fridge not cooling frequently mentioned
Recommended For
Singapore border crossers — Walking to CIQ and malls, convenient mobility in reviews
Business travelers — Near JB Sentral for trains, helpful staff noted
Short-stay couples — Central location and reasonable price frequently praised
Families — Spacious family rooms, kids stay free, nearby amenities
Ratings by Booking Site
Overall 7.7/10 · 4 sites · Based on 32,708 reviews
Guest Reviews
4 booking sites · 32,708 reviews
Frequently Mentioned
Agoda
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Solo
Trip.com
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Business
Booking.com
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Couple
Expedia
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Family
Agoda
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Group
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Johor Bahru Popular Tours & Activities
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FAQ
What are the check-in/check-out times at Citrus Hotel Johor Bahru by Compass Hospitality?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Citrus Hotel Johor Bahru by Compass Hospitality has received a rating of 7.7/10 from 27,381 guests.