Hotel Analysis
Based on 4 sites · 2,160 reviews
Located in the West Ashley area of Charleston, this hotel leaves a positive impression on guests with its spacious rooms and friendly staff. It features a layout suitable for families and business travelers, with complimentary breakfast and an indoor pool frequently highlighted as positive aspects.
Across various booking platforms, guests consistently praise the staff's service and the cleanliness of the rooms. The front desk team is often noted for being helpful and proactive. The spaciousness of the rooms is also a significant advantage for families looking for a comfortable stay.
However, potential guests should note that the hotel's location near a busy road can lead to noise in some rooms. Some reviews also mention concerns regarding aging facilities, limited parking, and the consistency of housekeeping services.
Strengths
Spacious and comfortable rooms are highly rated by families
Front desk staff are friendly and proactive in assisting guests
Complimentary daily breakfast is well-regarded by many guests
Good to Know
Located near a busy road, causing noise issues in some rooms
Some reviews mention that certain facilities feel dated
Parking space can be limited or inconvenient to access
Recommended For
Families — Spacious rooms and convenient amenities like sofa beds are well-suited for families
Business Travelers — Convenient location and a functional environment for work
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 2,160 reviews
Guest Reviews
4 booking sites · 2,160 reviews
Frequently Mentioned
Agoda
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Group
Booking.com
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Family
Expedia
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Couple
Nearby
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FAQ
Yes, the hotel offers spacious rooms, often with sofa beds, which are well-regarded by families. However, note that some rooms near the road may experience noise.
The complimentary breakfast generally receives positive feedback, with guests noting a good variety of options suitable for both adults and children.
While free parking is provided, some guests have noted that spaces can be limited during busy periods. It is recommended to plan accordingly.
Due to its location near a main road, some rooms may experience traffic noise. Requesting a room away from the road can help ensure a quieter stay.
Most guests highly praise the staff for being friendly, professional, and proactive in resolving any issues that arise during their stay.