Hotel Analysis
Based on 4 sites · 1,619 reviews
Located in Mattoon, Illinois, Comfort Suites Mattoon East is a practical choice for travelers seeking a comfortable stay. Guests generally provide positive feedback regarding the cleanliness of the rooms and the friendliness of the staff.
Many visitors appreciate the variety and quality of the breakfast, often citing it as a highlight that adds value to their stay. The location is also frequently noted as convenient for accessing key local spots in Mattoon.
However, some guests have noted issues with aging room facilities, noise insulation, and the availability of amenities like the pool and hot tub. It is recommended to verify the status of these facilities before booking.
Strengths
Most guests express satisfaction with the cleanliness of the rooms
Staff are frequently praised for being friendly and attentive
The breakfast variety and quality are highly regarded for the price
Good to Know
Amenities like the pool or hot tub are sometimes unavailable
Some guests report noise issues from hallways due to poor sound insulation
Feedback suggests a need for updates to aging furniture and bathroom fixtures
Recommended For
Budget-conscious travelers — High satisfaction with reasonable pricing including breakfast and clean rooms
Business travelers — Convenient location and suitable for resting in a quiet environment
Ratings by Booking Site
Overall 8.6/10 · 4 sites · Based on 1,619 reviews
Guest Reviews
4 booking sites · 1,619 reviews
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FAQ
Many guests provide positive feedback on the variety and taste of the breakfast, noting it offers good value.
The cleanliness of the rooms is frequently highlighted as a major strength in guest reviews.
Some guests have reported that these amenities were unavailable or out of order. It is recommended to check with the hotel directly before booking if these are important to you.
Some guests have mentioned hearing noise from the hallways or neighboring rooms. If you prefer a quiet stay, it is recommended to request a quiet room during booking.
The majority of guests rate the staff as very friendly and attentive.