Hotel Analysis
Based on 4 sites · 1,582 reviews
Located in Capitol Heights, this hotel is known to travelers who prioritize proximity to major stadiums like Northwest Stadium and highway access. While some guests highlight the convenient location and reasonable pricing as advantages, there are frequent concerns regarding the overall maintenance of the facilities.
A core issue repeatedly mentioned in reviews is cleanliness and aging infrastructure. Numerous complaints have been reported regarding stained carpets, unhygienic bathrooms, and malfunctioning fixtures. Additionally, there are reports of guests not receiving their reserved room types or receiving sudden notifications that rooms are unavailable, suggesting a need for caution regarding booking reliability.
Service-wise, there is a significant variance in staff responsiveness and professionalism. The prevailing sentiment is that urgent renovations and improved cleaning management are required, and it is advisable to carefully check the current operational status before booking.
Strengths
Convenient access to Northwest Stadium and major highways
Some guests find the location reasonable for the price
Good to Know
Frequent reports of poor room cleanliness, including stained carpets and unhygienic bathrooms
Serious facility aging with many items in disrepair
Instances of guests not receiving reserved room types or sudden booking cancellations
Recommended For
Stadium Visitors — Offers a convenient location for those needing a short stay near Northwest Stadium.
Ratings by Booking Site
Overall 5.9/10 · 4 sites · Based on 1,582 reviews
Guest Reviews
4 booking sites · 1,582 reviews
Frequently Mentioned
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD has received a rating of 7.2/10 from 49 guests.