Hotel Analysis
Based on 2 sites · 1,396 reviews
Located in Middleburg Heights, this hotel is a suitable choice for travelers prioritizing airport accessibility. Overall, there are positive reviews regarding the friendliness of the staff and the cleanliness of the rooms, with many guests noting the quiet atmosphere as a highlight for relaxation.
However, there are mentions of needed improvements in facility management. Some guests have reported issues with room heating, cleanliness, and inconveniences caused by ongoing construction of amenities. Additionally, minor service details, such as the lack of complimentary coffee in the lobby, have been noted as points of dissatisfaction.
While it generally offers a reasonable stay for the price, the mixed feedback regarding maintenance and cleanliness suggests that checking for the latest updates is advisable before booking.
Strengths
Many guests praise the staff for being kind and responsive
The rooms are quiet, making it a suitable place for rest
Some guests are satisfied with the overall cleanliness of the property
Good to Know
Complaints exist regarding malfunctioning room heaters
Some reviews mention inadequate cleanliness in certain rooms
Dissatisfaction regarding lack of notice for facility construction and no free coffee in the lobby
Recommended For
Business Travelers — Suitable for business travelers who prioritize airport accessibility and a quiet environment.
Budget-conscious Travelers — An option for those looking for a reasonable stay for the price.
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 1,524 reviews
Guest Reviews
4 booking sites · 1,524 reviews
Frequently Mentioned
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FAQ
It is located near the airport, and many guests find the location convenient for travel, especially business trips.
Some guests have reported issues with heating and facility maintenance. It is advisable to check the room condition upon arrival.
The hotel offers a free stay policy for children, making it an option for families, though checking for ongoing construction is recommended.
There is a convenience store on-site for basic needs, and the general accessibility to local amenities is reasonable.
According to guest reviews, complimentary coffee is not provided in the lobby.