Hotel Analysis
Based on 2 sites · 1,408 reviews
Located in the Natomas area near Sacramento Airport, this hotel is primarily frequented by business and short-term travelers due to its proximity to the airport and major convention centers.
Guest reviews contain some positive feedback regarding room cleanliness and bedding comfort, but there are recurring complaints about aging facilities. Specifically, issues such as the lack of shuttle service, suspended breakfast operations, and reports of pests in rooms have been frequently raised.
Overall, while the location is advantageous, the hotel often falls short of guest expectations regarding service quality and facility maintenance. It is advisable to verify the current operational status before booking.
Strengths
Some guests report comfortable bedding and generally clean rooms
Geographic location close to the airport and major convention centers
Good to Know
Aging facilities and reports of pests in rooms
Complaints regarding the lack of shuttle service and suspended breakfast
Mentions of noise and low water pressure in rooms
Recommended For
Business travelers — Good accessibility to the airport and convention centers makes it suitable for short-term business stays
Ratings by Booking Site
Overall 9.2/10 · 2 sites · Based on 1,408 reviews
Guest Reviews
2 booking sites · 1,408 reviews
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FAQ
Some guests have reported that the shuttle service is currently unavailable, so it is recommended to contact the hotel directly before your visit.
Some guests have mentioned that breakfast service is suspended. Please verify if breakfast is included or available when booking.
There have been reports of parking fees being charged without prior notice, so please confirm the parking policy at check-in.
While some guests find them clean, there are also complaints regarding aging facilities, odors, and noise.
Located in the Natomas area of Sacramento, you can access nearby restaurants and amenities by car.