Hotel Analysis
Based on 2 sites · 264 reviews
Located near the Wilkes-Barre Arena, this hotel offers convenient highway access, making it a practical choice for travelers on the move. The lobby is frequently described as clean and inviting, providing a positive first impression.
However, guest reviews consistently highlight concerns regarding room cleanliness. Reports of bathroom hygiene issues and remnants from previous guests suggest that maintenance standards are lacking. Additionally, poor soundproofing is a significant drawback, with guests noting that hallway and external noise easily penetrates the rooms.
Some guests have also reported issues with facility aging and equipment malfunctions, and experiences with staff service are inconsistent. While the location is a clear advantage, the hotel requires improvements in overall room maintenance and service quality.
Strengths
Convenient location near the highway for easy travel
Clean and modern lobby atmosphere
Good to Know
Poor room cleanliness (bathroom hygiene and remnants from previous guests)
Inadequate soundproofing leading to noise issues
Aging facilities and equipment malfunctions in some rooms
Recommended For
Short-term business travelers — Suitable for travelers needing quick access to highways for transit.
Ratings by Booking Site
Overall 7.9/10 · 2 sites · Based on 264 reviews
Guest Reviews
2 booking sites · 264 reviews
Frequently Mentioned
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FAQ
Yes, it is located near the arena, offering high convenience for travelers visiting the venue.
Many guests have noted that the walls are thin, making hallway and external noise quite audible.
Some reviews mention complaints about bathroom hygiene and remnants from previous guests, so caution is advised.
There is no full-service restaurant on-site; the hotel only offers pre-prepared meals that can be heated up.
Checkout is until noon, allowing for a relaxed departure.