Hotel Analysis
Based on 2 sites · 334 reviews
This 2-bedroom apartment is right above KSL City Mall in the heart of Johor Bahru. Guests frequently mention the direct mall connection making shopping and movement convenient.
Reviews repeatedly praise the spacious layout and kitchen facilities ideal for families or groups. Staff respond quickly, and the pool is refreshing. Balcony offers city views and pool sights.
However, complaints include no shower curtain in the master bathroom causing water leaks and small, slow elevators. Some note cleanliness issues like cockroaches or odors.
Suits shoppers and family vacationers.
Strengths
Direct connection to KSL City Mall makes shopping and dining convenient, per many reviews
Spacious 2-bedroom layout suits families or groups, repeatedly noted
Quick staff responses and accurate check-in instructions mentioned
Refreshing pool and good balcony views praised
Good to Know
No shower curtain in master bathroom causes water leaks, noted in several reviews
Small and slow elevators lead to congestion at check-in times, repeated complaints
Some reviews point out cleanliness issues like cockroaches, towels, or odors
Recommended For
Families — Spacious rooms and pool praised in family reviews with teens
Couples — Convenient location and clean rooms repeatedly noted by couples
Groups — Kitchen and layout satisfy group reviews
Ratings by Booking Site
Overall 7.8/10 · 2 sites · Based on 334 reviews
Guest Reviews
1 booking sites · 334 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Family with teens
Agoda
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Couple
Agoda
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Couple
Agoda
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Family with teens
Nearby
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FAQ
What are the check-in/check-out times at Cozy Suite @ KSL City Mall Johor Bahru ?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Cozy Suite @ KSL City Mall Johor Bahru has received a rating of 7.8/10 from 328 guests.