Hotel Analysis
Based on 4 sites · 3,104 reviews
This 3-star hotel sits in Montebello, NY. It consistently scores in the high 8s across multiple booking sites, backed by plenty of reviews. Guests often praise the spotless rooms and spacious lobby. Families make up 30% of guests, with couples and groups at 20-15%. Friendly staff and top-notch breakfast stand out in positive feedback. The lobby's koi pond and bar add a relaxed vibe. Some note AC noise or hallway-facing windows causing disturbances. Billing glitches or temporary facility issues pop up occasionally, but satisfaction remains high. Mid-range pricing makes it solid for trips near NYC.
Strengths
Spotless and spacious rooms
Friendly staff service
Excellent breakfast
Spacious and comfy lobby
High scores across sites
Good to Know
AC noise
Hallway window noise
Billing issues
Recommended For
Families — 30% usage rate
Couples — Handy for shopping trips
Groups — Great lobby space
Business travelers — Solid scores
Ratings by Booking Site
Overall 8.7/10 · 4 sites · Based on 3,104 reviews
Guest Reviews
4 booking sites · 3,104 reviews
Frequently Mentioned
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Crowne Plaza Suffern-Mahwah By IHG has received a rating of 8.5/10 from 50 guests.