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Hotel Analysis
Based on 4 sites · 27,826 reviews
This 3-star hotel is centrally located in Johor Bahru. Guest reviews frequently praise the spacious and clean rooms. It's a 5-10 minute walk to KSL City Mall, making shopping and dining convenient.
Reviews across sites repeatedly mention friendly staff and comfortable beds. The location is handy for Singapore checkpoints and airports. Breakfast buffet offers a good variety of local and Western dishes.
As an older hotel, complaints include weak or noisy air conditioning. Some note low shower pressure, unstable hot water, and road noise.
Suits shoppers or families well.
Strengths
Reviews repeatedly note spacious and clean rooms
Walking distance to KSL City Mall makes shopping and food access convenient
Staff friendliness is mentioned across multiple sites
Comfortable beds and varied breakfast buffet are praised
Good to Know
Air conditioning weak or noisy in several reviews
Low shower pressure or unstable hot water mentioned
Some road noise reported
Recommended For
Shoppers — Walking distance to KSL Mall praised for shopping and food convenience
Families — Spacious rooms and free child stay policy noted as convenient
Business travelers — Near main roads and checkpoints for easy access
Ratings by Booking Site
Overall 7.8/10 · 4 sites · Based on 27,826 reviews
Guest Reviews
4 booking sites · 27,826 reviews
Frequently Mentioned
Trip.com
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Friends
Trip.com
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Family
Agoda
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Solo
Agoda
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Couple
Expedia
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Couple
Nearby
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FAQ
What are the check-in/check-out times at Crystal Crown Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Crystal Crown Hotel has received a rating of 7.8/10 from 24,941 guests.