Port Arthur (TX) Crystal Inn - Real Guest Reviews & Booking Info

  • ✓ Ratings from 4 booking sites
  • ✓ 5-Star Accommodation in Port Arthur (TX)
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Port Arthur (TX) Crystal Inn 5-Star Accommodation room
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Port Arthur (TX) · Accommodation ·

Crystal Inn - Port Arthur (TX) 5-Star Accommodation

7.4/10
Agoda 7.8 · Expedia 7.6 · Trip.com 7.4 · Booking.com 6.3
Check-in 14:00 | Check-out 11:00

Hotel Analysis

Based on 4 sites · 656 reviews

Located near the highway in Port Arthur, Crystal Inn offers the convenience of accessibility and ample parking space. These are the primary advantages frequently cited by guests.

Strengths

Convenient location near the highway for travelers

Ample free parking space available

Good to Know

Frequent reports of pests and poor room hygiene

Common issues with broken facilities and delayed maintenance

Breakfast options are limited and often run out early

Recommended For

Travelers with vehicles — The free parking and highway accessibility make it suitable for those traveling by car.

Ratings by Booking Site

Overall 7.4/10 · 4 sites · Based on 656 reviews

Guest Reviews

4 booking sites · 656 reviews

Frequently Mentioned

Hygiene Pests Parking Aging facilities
2.0 · Agoda · Couple
- Found a cockroach in the room and refund was denied
4.0 · Trip.com · Family
- Toilet broken and sink clogged; maintenance never fixed it
2.0 · Booking.com · Other
- Room was gross with dead bugs on the counter and in the bed
See All 656 Reviews
Expedia 476 Trip.com 95 Booking.com 63 Agoda 22

Nearby

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FAQ

The hotel does not offer free stay for children and has frequent complaints about facility maintenance, so it is not recommended for families.

Many guests have reported pests, poor cleaning, and dead insects, leading to a consensus that the hygiene level is very low.

Breakfast is provided, but it is very limited and often runs out early, resulting in low guest satisfaction.

The hotel offers free parking with ample space, which is considered convenient for travelers with vehicles.

Reviews consistently mention that the front desk is slow to respond to maintenance issues or fails to resolve them properly.

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