Hotel Analysis
Based on 3 sites · 740 reviews
This is a 2-star accommodation located in Benson, North Carolina. The most frequently mentioned issues in guest reviews concern the severe lack of cleanliness and the aging state of the facilities. Many guests have expressed significant dissatisfaction, reporting sightings of pests, stained bedding, and malfunctioning appliances, which have negatively impacted their stay.
Furthermore, the hotel's proximity to the highway results in persistent noise issues, with many guests noting that the structural gaps in the doors allow external noise to penetrate the rooms easily. Reviews regarding staff service are also predominantly negative, with reports of unprofessional or unhelpful behavior, leading to very low overall customer satisfaction.
Some guests chose this property based on price, but the poor maintenance and hygiene standards have led many to state they would not return. It is highly recommended to carefully review feedback regarding hygiene and facility conditions before booking.
Strengths
Some guests mentioned it is acceptable for a short stay given the low price
Good to Know
Multiple reports of pests (cockroaches, etc.) in the rooms
Poor cleanliness of bedding with stains and hair found
Significant noise from the nearby highway and poor soundproofing
Unprofessional and unfriendly staff service
Recommended For
None — Due to hygiene and facility management issues, it is difficult to recommend to general travelers
Ratings by Booking Site
Overall 5.7/10 · 3 sites · Based on 740 reviews
Guest Reviews
3 booking sites · 740 reviews
Frequently Mentioned
Agoda
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Solo traveler
Trip.com
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Family
Nearby
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FAQ
Many guests have reported sightings of pests and unclean bedding. Due to frequent negative feedback regarding hygiene, caution is advised.
Yes. It is located near the highway, and many guests note that noise enters through door gaps, disrupting sleep.
Reviews generally describe the staff as unfriendly or unhelpful. It is recommended to have low expectations regarding service quality.
Due to issues with hygiene and facility maintenance, it is not recommended for family travelers.
Yes, many reviews repeatedly mention complaints about broken furniture and malfunctioning appliances due to aging facilities.