Hotel Analysis
Based on 3 sites · 1,468 reviews
This is a 2-star accommodation located in Chester, Virginia. Guest reviews consistently point to concerns regarding room cleanliness and facility aging. Many reviews mention issues such as pests, damaged furniture, and inadequate cleaning, raising concerns about the overall maintenance standards.
There are repeated complaints that the breakfast service advertised on booking platforms is not actually provided. Furthermore, many guests report difficulties using basic amenities like showers and refrigerators due to a lack of proper maintenance.
While some guests have positively noted the staff's attitude or the quietness of the rooms, there is a significant disparity in satisfaction levels among guests regarding the overall hygiene and consistency of service.
Strengths
Some guests found the rooms to be quiet and comfortable
Some reviews mention that certain staff members are friendly and helpful
Good to Know
Multiple complaints regarding pests in the rooms
Frequent mentions of poor cleanliness and aging furniture or facilities
Repeated complaints that the advertised breakfast is not provided
Recommended For
N/A — Due to the prevalence of negative reviews regarding hygiene and facility maintenance, careful consideration is advised before booking.
Ratings by Booking Site
Overall 5.8/10 · 3 sites · Based on 1,468 reviews
Guest Reviews
3 booking sites · 1,468 reviews
Frequently Mentioned
Expedia
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Other
Trip.com
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Business
Agoda
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Couple
Nearby
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FAQ
Although some booking platforms may list breakfast as included, many guest reviews report that breakfast is not actually provided.
Many guests have reported issues with pests and poor cleaning standards. It is recommended to consider this if you are sensitive to hygiene.
The hotel policy allows up to two pets per room. However, it is recommended to contact the hotel directly regarding facility conditions before booking.
Free parking is available on-site, making it convenient for guests traveling by car.
There are restaurants located around the hotel, making it convenient to find dining options outside.