Hotel Analysis
Based on 4 sites · 1,832 reviews
Located in the Liverpool area of Syracuse, this 2-star property is primarily sought after by budget-conscious travelers. While its proximity to attractions like Destiny USA is a clear advantage, guest experiences vary significantly.
Some guests express satisfaction with the cleanliness of the rooms and the friendly staff, viewing it as a decent place to rest for the price. Specifically, there are comments noting that the beds are comfortable, which may suit travelers who are not overly sensitive to their surroundings.
Conversely, there are recurring complaints regarding aging facilities and poor maintenance. Issues such as room odors, lackluster breakfast services, damaged furniture, and cleanliness concerns are frequently mentioned. Furthermore, reports of operational issues, including deposit refund delays and noise disturbances, suggest that travelers should exercise caution before booking.
Overall, this property is better suited for travelers looking for a practical, low-cost place to stay for a night rather than those expecting modern amenities or high-end service.
Strengths
Convenient location near major shopping malls and universities
Comfortable bedding noted by some guests
Friendly and helpful service from some staff members
Good to Know
Unpleasant odors such as mold or cigarette smoke in rooms
Aging facilities, damaged furniture, and poor cleanliness
Lackluster breakfast service and operational communication issues
Recommended For
Budget Travelers — Suitable for those looking for a low-cost place to stay for a night rather than focusing on luxury.
Short-term Business Travelers — Some reviews mention it is acceptable for a short stay due to its convenient location.
Ratings by Booking Site
Overall 5.9/10 · 4 sites · Based on 1,832 reviews
Guest Reviews
4 booking sites · 1,832 reviews
Frequently Mentioned
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FAQ
Many guests find it convenient due to its proximity to major attractions like Destiny USA. However, opinions on the surrounding area can vary.
While some guests find them clean, there are recurring complaints about mold, cigarette odors, and dust.
Although breakfast is advertised, guests often report that it is meager or sometimes unavailable.
Pets are allowed, but guests should be aware of strict policies, such as deposit requirements at check-in.
Despite some renovations, many guests report issues with damaged furniture, broken lights, and drainage problems, indicating inconsistent maintenance.