Hotel Analysis
Based on 5 sites · 1,801 reviews
Located in Augusta, this hotel receives positive feedback primarily for its friendly staff and welcoming service. Guests frequently mention the warm cookies provided at check-in and the attentive nature of the personnel as highlights of their stay.
Strengths
Staff are frequently praised for being extremely friendly, helpful, and accommodating.
Many guests highlight that the beds are very comfortable for a good night's sleep.
Small touches like the warm cookies provided at check-in are well-received.
Good to Know
Many guests note that the property is aging and in need of renovation or repairs.
Complaints regarding room cleanliness and bathroom hygiene are frequently mentioned.
Some guests report issues with musty odors or noise disturbances in certain rooms.
Recommended For
Travelers who value hospitality — Reviews consistently praise the staff for being exceptionally welcoming and helpful.
Travelers seeking a comfortable bed — High satisfaction with the quality of the beds makes it a good choice for those prioritizing sleep.
Ratings by Booking Site
Overall 7.9/10 · 4 sites · Based on 1,801 reviews
Guest Reviews
4 booking sites · 1,801 reviews
Frequently Mentioned
Expedia
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General
Booking.com
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General
Trip.com
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Other
추천 영상
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FAQ
Many guests highly praise the staff for being friendly and attentive. The warm cookie service at check-in is particularly well-received.
Most reviews contain positive feedback regarding the comfort of the beds, noting they are great for a good night's sleep.
Some guests have noted that the facilities are aging and suggest that a remodel or deeper cleaning would be beneficial.
While many find the rooms clean, there are recurring comments from some guests regarding bathroom hygiene and room maintenance issues.
Yes, the hotel is pet-friendly and allows up to two pets per room.