Hotel Analysis
Based on 3 sites · 1,139 reviews
A 4-star Hilton hotel located in Pruneyard Shopping Plaza in Campbell, San Jose. The most common mention in guest reviews is how convenient it is with shopping and restaurants right next door.
Reviews across booking sites repeatedly praise the spacious and clean rooms. Guests often mention the friendly staff and welcome cookies at check-in. The large, comfortable beds make it great for families or groups. Nearby strip malls and coffee shops make it easy to head out in the evening.
However, several reviews complain about poor soundproofing, with noise from adjacent rooms or hallways audible. Some rooms have maintenance issues like broken shower doors or lighting problems. Parking spaces are limited according to some guests.
It's highly satisfying for family trips or business travelers in terms of location and space.
Strengths
Reviews across sites repeatedly say rooms are spacious and clean
Great location right next to shopping plaza and restaurants
Friendly staff and welcome cookies often mentioned
Large comfortable beds good for families
Good to Know
Poor soundproofing with noise from adjacent rooms or hallways repeated in complaints
Some rooms have maintenance issues like shower doors or lights
Limited parking spaces mentioned
Recommended For
Family with young children — Spacious rooms and large beds praised for staying comfortably with kids
Business travelers — Convenient to freeway and shopping as repeated in reviews
Groups — Ample space and nearby restaurants good for gathering
Ratings by Booking Site
Overall 8.7/10 · 3 sites · Based on 1,139 reviews
Guest Reviews
3 booking sites · 1,139 reviews
Frequently Mentioned
Agoda
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Family with young children
Agoda
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Group
Booking.com
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Solo
Booking.com
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Couple
Trip.com
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Family
추천 영상
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza has received a rating of 8.1/10 from 35 guests.