Hotel Analysis
Based on 4 sites · 2,596 reviews
Located in East Syracuse, this hotel offers excellent airport accessibility and convenient access to Syracuse University and major commercial districts. Guests consistently praise the warm cookies provided at check-in and the friendly service from the staff.
The indoor pool, hot tub, and well-equipped fitness center receive positive feedback. Families, in particular, enjoy the pool facilities, and the breakfast service is generally well-regarded.
However, some reviews mention concerns regarding dated furniture, HVAC noise, and occasional inconsistencies in room cleanliness. Additionally, there have been reports of confusion regarding breakfast inclusion depending on the booking platform, so guests are advised to verify their booking details.
Strengths
High satisfaction with the warm cookies provided at check-in
Friendly and attentive staff service is frequently mentioned
Well-maintained indoor pool and hot tub facilities
Convenient location for accessing the airport and local universities
Good to Know
Some guests noted that the furniture in rooms is dated
Reports of sleep disturbance due to HVAC noise
Occasional feedback regarding inconsistent room cleanliness
Recommended For
Families — Well-equipped pool and hot tub facilities provide entertainment for children
Business Travelers — Airport shuttle service, quiet environment, and convenient location are ideal for business trips
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 2,596 reviews
Guest Reviews
4 booking sites · 2,596 reviews
Frequently Mentioned
Agoda
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Family with teens
Booking.com
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Family
Trip.com
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Business traveler
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
DoubleTree by Hilton Hotel Syracuse has received a rating of 8.2/10 from 16 guests.