Hotel Analysis
Based on 4 sites · 1,143 reviews
Located in the heart of Lansing, Michigan, this 4-star hotel is ideally situated near the Lansing Center and the State Capitol, making it a convenient choice for business travelers and event attendees. Following a 2023 renovation, guests frequently note the modern interior and clean condition of the rooms.
Guests generally appreciate the cleanliness of the rooms and the comfort of the bedding. Positive feedback often highlights the signature welcome cookies and the helpfulness of certain staff members. The hotel's excellent downtown location is consistently cited as a major advantage.
However, there are recurring complaints regarding elevator efficiency. Additionally, some guests have expressed disappointment over the lack of complimentary breakfast, occasional maintenance issues in rooms, and the additional cost for parking.
Strengths
Excellent location near downtown Lansing and government offices
Modern and clean rooms following the 2023 renovation
Comfortable bedding and mattresses for a good night's sleep
Signature welcome cookies and helpful service from some staff
Good to Know
Long wait times and inefficient elevator operation
Breakfast is not included and incurs additional costs
Parking fees are charged separately
Recommended For
Business travelers — Convenient access to the State Capitol and downtown government offices
Couples — Modern room aesthetics and central location are ideal for city trips
Ratings by Booking Site
Overall 8.1/10 · 4 sites · Based on 1,143 reviews
Guest Reviews
4 booking sites · 1,143 reviews
Frequently Mentioned
Trip.com
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Business traveler
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Other
Trip.com
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Family
Agoda
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Solo traveler
Booking.com
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Family
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FAQ
Yes, it is located within a 5-minute walk of the Lansing Center and the Michigan State Capitol, offering excellent access to government offices and event venues.
Some guests have reported that elevator efficiency can be low, leading to longer wait times during peak hours.
Breakfast is generally not included in the room rate and requires an additional payment.
Parking is available in an adjacent building and incurs an additional daily fee.
Following a 2023 renovation, the rooms are modern and clean, with many guests praising the comfort of the bedding.