Hotel Analysis
Based on 3 sites · 110 reviews
Located in the La Cantera district of San Antonio, this 4-star hotel offers convenient access to the University of Texas campus and major shopping centers. Guests generally appreciate the hotel's sophisticated atmosphere and spacious rooms. The signature warm cookies provided at check-in and the friendly service often leave a positive first impression.
Across various booking platforms, many guests praise the comfort of the bedding and the cleanliness of the rooms. With well-maintained facilities like an outdoor pool and a fitness center, the hotel provides a suitable environment for both families and business travelers.
However, some guests have noted inconsistencies in housekeeping or service quality. Additionally, there can be confusion regarding parking security and breakfast inclusions, so it is advisable to verify these details at the time of booking.
Strengths
Frequent mentions of very comfortable beds and pillows
Satisfactory experience with the signature cookies and friendly service at check-in
Convenient location near La Cantera and shopping centers
Well-regarded pool facilities suitable for families
Good to Know
Occasional reports of inadequate room cleanliness
Inconsistency in front desk service quality
Potential confusion regarding parking security and breakfast inclusions
Recommended For
Families — Free stay benefits for children and pool facilities are highly rated by families
Business Travelers — Convenient access to major shopping and university areas makes it ideal for business trips
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 1,535 reviews
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Doubletree by Hilton San Antonio Northwest has received a rating of 9.1/10 from 7 guests.