Hotel Analysis
Based on 4 sites · 3,974 reviews
Located near Phoenix Airport, this hotel is frequently praised for its spacious suite layouts, which offer excellent room for guests. The signature warm cookie service at check-in leaves a positive first impression, and the property generally maintains a quiet and comfortable atmosphere.
Across various booking platforms, guests consistently highlight the generous room size and the convenience of having a separate living area. Its proximity to the airport makes it a preferred choice for business travelers or those on a layover. The staff's friendly and accommodating service is also a recurring positive point.
However, some guests have noted issues with aging facilities or maintenance in certain rooms. Additionally, there are mentions of the high perceived costs for extra services like parking and breakfast, which is worth considering when booking.
Strengths
Guests appreciate the spacious suite layout with separate living and bedroom areas
Convenient location near the airport and generally quiet surroundings
High satisfaction with the signature warm cookie service at check-in
Staff are consistently described as friendly and helpful
Good to Know
Some guests report aging facilities or maintenance issues like peeling wallpaper
Feedback suggests that parking and breakfast fees are on the higher side
Some guests find the automatic lighting system in rooms inconvenient
Recommended For
Business Travelers — Excellent airport accessibility and spacious in-room workspace.
Families — The suite layout provides ample space for family stays.
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 3,876 reviews
Guest Reviews
4 booking sites · 3,876 reviews
Frequently Mentioned
Expedia
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Solo traveler
Agoda
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Business traveler
Trip.com
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Solo traveler
Booking.com
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Couple
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
DoubleTree Suites by Hilton Phoenix has received a rating of 8.1/10 from 102 guests.