Hotel Analysis
Based on 4 sites · 3,693 reviews
Located in Cleveland, Tennessee, this 2-star property is a convenient stopover for travelers and business guests due to its proximity to the expressway. The rooms have been renovated to offer a clean, modern feel, and the ground-floor rooms are particularly appreciated for allowing guests to park their vehicles directly in front of their doors.
Guests consistently praise the cleanliness of the rooms and the helpfulness of the staff. Its location makes it an ideal choice for those on the road, providing a quiet and comfortable environment for a quick stay.
However, the breakfast service is a recurring point of dissatisfaction. Many guests find the options limited and poorly maintained, suggesting that those who prioritize breakfast might prefer dining elsewhere. Additionally, some feedback mentions minor maintenance issues, such as worn furniture or noise, indicating room for improvement in facility upkeep.
Strengths
Rooms are consistently described as clean and well-maintained
Convenient location near the expressway, ideal for travelers on the road
Staff are noted for being friendly and responsive to guest needs
Ground-floor rooms allow for convenient parking right in front of the door
Good to Know
Recurring feedback about limited breakfast options and poor maintenance
Some reports of worn furniture or noise issues in certain rooms
Recommended For
Road trip travelers — Excellent expressway access makes it an ideal stopover during a journey
Business travelers — Clean rooms and convenient parking provide a comfortable environment for rest
Ratings by Booking Site
Overall 8.5/10 · 4 sites · Based on 3,693 reviews
Guest Reviews
4 booking sites · 3,693 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Douglas Inn and Suites Cleveland has received a rating of 8.7/10 from 113 guests.