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Hotel Analysis
Based on 1 sites · 268 reviews
This 3-star apartment hotel is located in Hanoi's Nam Ngu area. Guest reviews mention convenient access to Hanoi Train Station and Nam Gate, but service issues lead to many complaints.
Some reviews highlight friendly staff and convenient facilities like elevators. The location makes city exploration easy.
However, multiple reviews report being moved to another place due to no room availability, along with noise and door lock problems. Front desk delays and poor service attitudes are common grievances.
It might suit location-focused travelers, but those expecting reliable service should look elsewhere.
Strengths
Staff are friendly in some reviews
Convenient location near Hanoi Train Station mentioned repeatedly
Elevators and facilities are convenient as noted
Good to Know
Multiple complaints about being moved to another place due to no room
Noise and door lock issues repeatedly mentioned
Front desk delays and poor service attitudes in many reviews
Recommended For
Solo travelers — Some satisfaction due to convenient location
Couples — Location benefits noted for short stays, but watch service
Ratings by Booking Site
Overall 7.3/10 · 1 sites · Based on 268 reviews
Guest Reviews
1 booking sites · 268 reviews
Frequently Mentioned
Agoda
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Family with young children
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Solo traveler
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Solo traveler
Agoda
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Couple
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Couple
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FAQ
What are the check-in/check-out times at Eco Nest Apartment & Hotel Nam Ngu?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Eco Nest Apartment & Hotel Nam Ngu has received a rating of 7.2/10 from 263 guests.