Hotel Analysis
Based on 3 sites · 271 reviews
This is a 2-star accommodation located in the Riverside Corona area. The most frequently mentioned issues in guest reviews concern the severe lack of cleanliness and the dilapidated state of the facilities.
Across multiple booking platforms, guests consistently report recurring problems such as cockroach infestations, uncleaned bathrooms, mold, and broken furniture. There are also frequent complaints regarding reservations being canceled without prior notice and poor customer service, leading to very low guest satisfaction.
General consensus among guests is that the facility is largely neglected, with many expressing concerns about safety. Aside from the low price, most guests find few positive aspects to their stay.
Strengths
Relatively affordable accommodation cost compared to the surrounding area
Good to Know
Cockroach and pest infestations in rooms
Severe hygiene issues including mold and soiled bedding
Safety concerns due to facility damage and neglect
Reservations canceled without notice and poor customer service
Recommended For
N/A — Due to overwhelming negative reviews regarding hygiene and safety, it is difficult to recommend this property.
Ratings by Booking Site
Overall 5.0/10 · 3 sites · Based on 271 reviews
Guest Reviews
3 booking sites · 271 reviews
Frequently Mentioned
Expedia
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Other
Agoda
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Couple
Trip.com
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Other
Nearby
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FAQ
Many guests report poor hygiene, including cockroach infestations, mold, and lack of cleaning.
There have been multiple reports of reservations being canceled without prior notice, so caution is advised.
Many guests express concerns about safety due to neglected facilities, damaged doors, and general lack of security.
While the hotel policy allows pets, some guests advise against it due to the poor sanitary conditions of the rooms.
Complaints regarding unhelpful or unfriendly front desk staff are frequently mentioned in reviews.