Hotel Analysis
Based on 4 sites · 634 reviews
Located in Moreno Valley, this 2-star property is primarily chosen by travelers prioritizing low costs. While guests occasionally mention the convenient location and the friendliness of some staff members, critical feedback regarding the overall facility condition and cleanliness is prevalent.
Across various booking platforms, guests consistently report that breakfast services advertised online are not actually provided. Frequent complaints also highlight lingering cigarette odors in rooms, outdated furniture, and poor soundproofing that allows external noise to penetrate easily.
There are also recurring concerns regarding room management and service quality. Issues such as difficulties with security deposit refunds and insufficient provision of basic amenities like towels are frequently noted, suggesting that travelers should carefully consider these operational limitations before booking.
Strengths
Some staff members are noted for being friendly and helpful
The location is convenient for accessing surrounding areas
Good to Know
Breakfast services advertised online are not actually provided
Frequent complaints about cigarette odors, outdated facilities, and poor cleanliness
Repeated reports of poor soundproofing and significant external noise
Recommended For
Budget-conscious travelers — Suitable for travelers who prioritize low prices over facility standards.
Ratings by Booking Site
Overall 6.0/10 · 4 sites · Based on 634 reviews
Guest Reviews
4 booking sites · 634 reviews
Frequently Mentioned
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FAQ
No, contrary to information on some booking sites, multiple guests have reported that breakfast is not actually served.
While smoking rooms are available, there are frequent complaints about lingering cigarette odors even in non-smoking areas.
Due to poor soundproofing, many guests report significant noise from the street and surrounding areas entering the rooms.
There are recurring complaints regarding room maintenance and cleaning standards, so potential guests should be aware of this.
Yes, a cash deposit is required, and some guests have reported difficulties regarding the refund process.