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Hotel Analysis
Based on 3 sites · 908 reviews
A 3-star small hotel near Hanoi Westlake. The most common review point is its location right by the lake, convenient for walks or biking.
Reviews across sites repeatedly mention 'lots of cafes, restaurants, and bars nearby for convenience.' Some staff are friendly and good at English. Rooms are clean with good AC and hot water.
However, no elevator means carrying heavy luggage up stairs is tough, a frequent complaint. Cleaning is lacking, and rooms feel more basic than photos. Getting to the city center requires a taxi, which is inconvenient.
Strengths
Right by the lake, great for walks or bike paths per many reviews
Nearby cafes, restaurants, bars make dining and relaxing easy
Some staff friendly and good with English info
Rooms clean with good AC and hot showers
Good to Know
No elevator, hard to carry luggage up stairs, frequent complaint
Poor cleaning, rooms more basic and worn than photos
Far from city center, taxi booking issues and some noise
Recommended For
Couples — Lake walks and nearby eateries great for romantic strolls per reviews
Solo travelers — Quiet lake spot and budget-friendly for relaxing stays
Budget travelers — Good value for location and basics
Ratings by Booking Site
Overall 7.9/10 · 2 sites · Based on 908 reviews
Guest Reviews
2 booking sites · 908 reviews
Frequently Mentioned
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FAQ
What are the check-in/check-out times at Eden Westlake Hotel - The Art?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Eden Westlake Hotel - The Art has received a rating of 7.9/10 from 899 guests.