Hotel Analysis
Based on 3 sites · 1,234 reviews
Located right next to the Destiny USA shopping and entertainment complex in Syracuse, this 4-star hotel is highly regarded for its convenient location and spacious suites. Guests frequently praise the proximity to the mall, as well as the complimentary breakfast and evening happy hour, which are major hits with families.
However, feedback regarding room cleanliness is mixed. While some guests report clean and comfortable accommodations, others have noted issues with bedding hygiene or unpleasant odors in the rooms. Additionally, the pool area can become crowded, and some guests have expressed concerns regarding the maintenance of certain facilities.
Overall, while the hotel offers an excellent base for those visiting the mall, guests who are particularly sensitive to room conditions may want to check recent reviews before booking.
Strengths
Excellent location within walking distance to Destiny USA mall
Complimentary breakfast and evening happy hour highly valued by families
Spacious suite layouts that allow for comfortable relaxation
Good to Know
Complaints regarding room cleanliness and bedding hygiene
Reports of unpleasant odors within the rooms
Overcrowding in the pool area and inconsistent facility maintenance
Recommended For
Shoppers — Extremely close to Destiny USA mall, making it ideal for combining shopping with relaxation.
Families — Offers complimentary breakfast, spacious rooms, and a pool that children enjoy.
Ratings by Booking Site
Overall 8.4/10 · 3 sites · Based on 1,234 reviews
Guest Reviews
3 booking sites · 1,234 reviews
Frequently Mentioned
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Nearby
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FAQ
Yes, it is very close to the Destiny USA mall, typically a 2 to 5-minute walk.
A complimentary breakfast buffet is available for guests, and it is generally well-regarded, especially the bacon.
The hotel offers a daily evening service providing complimentary drinks to guests. Please note that policies may vary over time.
It is a popular choice for families, offering spacious suites and an indoor pool that children enjoy.
While many guests find the rooms clean, some have reported issues with bedding hygiene or odors, so it is worth checking recent feedback.