Empire Motel - Kigali 4-Star Hotel

Across booking sites, comments like 'staff are helpful and kind', 'rooms are clean and beds comfortable' repeat often. Breakfast is praised for being plentiful and tasty. Quick responses to requests like airport pickup or room changes are highlighted.

However, inconsistent hot water and location draw complaints. The road is rough and steep, making access tough, with mentions of outdoor noise and mosquitoes. Some note slow service.