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Hotel Analysis
Based on 3 sites · 570 reviews
This 3-star apartment is tucked away in a narrow alley in Hanoi's Hoan Kiem area. Guests frequently mention that 'the room is clean and quiet' in reviews.
Across booking sites, comments repeat about 'friendly security guard and convenient location for getting to the Old Quarter.' Many appreciate the small kitchen space and fridge for short stays. Wi-Fi is stable, and the price is satisfying.
However, the narrow alley makes it hard to find at first, a common complaint. Construction noise, loud AC, occasional smells or bugs are mentioned. Some report slow or rude staff responses.
Strengths
Rooms are clean and quiet, repeated across multiple sites
Friendly security staff or caretakers mentioned often
Convenient location near Old Quarter for easy access
Small kitchen and fridge good for short stays
Good to Know
Narrow alley makes it hard to find initially, common complaint
Construction or AC noise reported in reviews
Smells, bugs, low water pressure cleanliness issues mentioned
Recommended For
Solo travelers — Many satisfied with quiet rooms and low price
Couples — Couples repeat clean, convenient location despite small space
Business travelers — Kitchen and Wi-Fi suit short business trips
Ratings by Booking Site
Overall 7.3/10 · 2 sites · Based on 570 reviews
Guest Reviews
2 booking sites · 570 reviews
Frequently Mentioned
Agoda
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Solo
Agoda
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Couple
Booking.com
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Solo
Trip.com
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Solo
Agoda
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Couple
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FAQ
What are the check-in/check-out times at Era Apartment Ham Long?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Era Apartment Ham Long has received a rating of 7.6/10 from 443 guests.