Hotel Analysis
Based on 4 sites · 1,446 reviews
Located near the Research Triangle Park in Durham, this 2.5-star property offers suite-style rooms intended for extended stays. However, guest experiences are overwhelmingly negative due to significant facility aging and hygiene issues.
Common complaints across various booking platforms include reports of pests in rooms, poor cleanliness, and damaged furniture or appliances. Recurring issues regarding stained bedding, towels, and non-functional kitchen amenities are frequently highlighted.
Security concerns are also prevalent, with guests noting easy unauthorized access to the building and inconsistent support from the front desk. While isolated positive reviews exist, the consensus points to a lack of proper facility maintenance and hygiene standards.
Consequently, this property may not be a suitable choice for travelers who prioritize a comfortable and sanitary environment.
Strengths
Some guests have mentioned the friendly attitude of the staff.
Good to Know
Presence of pests in rooms and poor overall hygiene.
Severe facility aging, including broken furniture and appliances.
Inadequate security management and slow front desk response.
Ratings by Booking Site
Overall 5.9/10 · 4 sites · Based on 1,446 reviews
Guest Reviews
4 booking sites · 1,446 reviews
Frequently Mentioned
Trip.com
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Family
Agoda
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Solo traveler
Booking.com
Nearby
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FAQ
Many guests have consistently reported issues with hygiene, including sightings of pests in rooms and stained bedding or carpets.
While kitchen facilities are provided, many reviews indicate that they are often broken or poorly cleaned, making them difficult to use.
There are concerns regarding the building's management, with guests noting that unauthorized access is easy and security is generally perceived as weak.
While there are some positive comments about friendly staff, there are also many reports of inadequate responses to facility maintenance issues.
Due to numerous negative reviews regarding hygiene and facility maintenance, it is not recommended for family travelers.