Hotel Analysis
Based on 2 sites · 509 reviews
Located in Jackson, Michigan, this hotel serves both business and family travelers. Guests generally report positive experiences regarding the cleanliness of the rooms and the friendliness of the staff.
However, noise issues are a recurring theme. Reports of hallway noise, external machinery sounds, and disruptive behavior from other guests have been noted as factors affecting sleep quality. Additionally, some guests have experienced conflicts with staff regarding check-out procedures.
While many guests appreciate the room space and breakfast service, there is a clear divide in feedback, with some highlighting operational inconsistencies and noise insulation as areas for improvement.
Strengths
Many guests note that rooms are generally clean and well-maintained
Staff members are frequently described as friendly and helpful
Breakfast service receives positive feedback from guests
Good to Know
Reports of hallway and external noise affecting sleep quality
Lack of management regarding disruptive behavior from other guests
Instances of friction with staff regarding check-out procedures
Recommended For
Business Travelers — Clean rooms and breakfast service make it suitable for short business stays.
Families — The free stay policy for children makes it an economical choice for family trips.
Ratings by Booking Site
Overall 8.2/10 · 2 sites · Based on 517 reviews
Guest Reviews
2 booking sites · 517 reviews
Frequently Mentioned
Expedia
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Solo traveler
Expedia
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Group
Expedia
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Business traveler
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FAQ
Yes, children aged 1 to 17 can stay for free, making it an economical choice for families.
Some guests have reported hallway or external noise. If you prefer a quiet environment, it is recommended to request a quiet room upon booking.
The hotel provides a spacious and secure on-site parking lot, making it convenient for guests with vehicles.
Many guests have left positive feedback regarding the breakfast service.
Check-out is at 11:00 AM. It is important to adhere to this time, as there have been reports of friction with staff regarding check-out procedures.