Hotel Analysis
Based on 4 sites · 1,266 reviews
Located in the Westport area of St. Louis, this hotel is highly regarded for its clean, modern rooms and friendly service. Families, in particular, frequently praise the pool facilities and the breakfast options.
Across various booking platforms, guests consistently highlight the staff's helpful and prompt service. The cleanliness of the rooms is a recurring positive point, and the hotel is noted for being particularly accommodating to families with children.
However, some guests have mentioned issues with HVAC noise or temperature regulation in certain rooms. Additionally, because the hotel is situated in a commercial district, it is worth noting that it is located some distance from major tourist attractions.
Strengths
Staff are frequently praised for being friendly and prompt
Consistent positive feedback regarding room cleanliness
Highly accommodating and respectful toward families with children
The pool is clean and well-liked by families
Good to Know
Some guests reported noise from HVAC units in certain rooms
Occasional feedback regarding difficulty with temperature regulation
Recommended For
Families — High satisfaction among families due to the pool facilities and accommodating staff
Business Travelers — Clean rooms and efficient check-in/out processes suit business needs
Ratings by Booking Site
Overall 9.1/10 · 4 sites · Based on 1,290 reviews
Guest Reviews
4 booking sites · 1,290 reviews
Frequently Mentioned
Booking.com
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Family
Trip.com
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Other
Trip.com
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Family
Nearby
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FAQ
Yes, families frequently praise the pool facilities and the staff's accommodating attitude. The hotel's policy allowing children to stay for free also makes it a great choice for family trips.
Most guests report that the rooms are very clean and well-maintained. The breakfast area and common facilities are also noted for their cleanliness.
Some guests have mentioned noise from the air conditioning units. If you are sensitive to noise, it is recommended to request a quieter room during check-in.
Overall satisfaction with breakfast is high, with guests appreciating the variety and freshness of the food.
The hotel is located in a commercial district, so a car is necessary to reach major tourist attractions. It is convenient for those driving but may require planning for those relying on public transport.