Hotel Analysis
Based on 4 sites · 817 reviews
Located in the commercial district of Bourbonnais, Illinois, Fairfield Inn Kankakee Bourbonnais offers a convenient location for travelers. Guests generally appreciate the friendly service provided by the staff and the hotel's proximity to local dining and shopping areas.
However, there are frequent mentions of facility aging. Many guests have pointed out issues such as room dampness, drainage problems, and worn-out furniture, suggesting a need for significant maintenance. Additionally, the unavailability of key amenities like the pool and ice machines, often without prior notice, has been a major point of frustration.
While the hotel has indicated plans for future renovations, it is advisable to check the current status of facilities before booking. This property may suit travelers prioritizing location and budget, but those expecting modern, well-maintained accommodations should manage their expectations accordingly.
Strengths
Friendly and customer-focused staff
Excellent location near commercial districts, dining, and shopping
Clean breakfast area and satisfactory breakfast options
Good to Know
Room dampness, poor drainage, and worn-out furniture
Lack of prior notice regarding unavailable amenities like the pool and ice machines
Poor room maintenance leading to cleanliness issues
Recommended For
Budget-conscious travelers — Suitable for those who prioritize location and price over modern facilities.
Business travelers — The location near the commercial district provides convenient access for short-term stays.
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 817 reviews
Guest Reviews
4 booking sites · 817 reviews
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FAQ
Yes, it is located in a commercial district with several restaurants and shops within walking distance.
No, there are frequent reports of the pool being closed. It is recommended to check with the hotel directly before booking.
There are reports of aging facilities. Some guests have mentioned issues with dampness or drainage, so please keep this in mind.
Generally, yes. Many guests have praised the staff for being friendly and customer-focused.
It has advantages in terms of location and price, but given the need for facility maintenance, you may want to consider your priorities regarding comfort.