Hotel Analysis
Based on 5 sites · 1,264 reviews
Located in Century City, Los Angeles, this 5-star hotel features sophisticated modern design and state-of-the-art facilities. Guests frequently praise the hotel's cleanliness, elegant interior, and its prime location adjacent to Beverly Hills and major shopping centers.
Reviews across multiple platforms highlight the comfort of the rooms and the professional service provided by the staff. It offers convenient infrastructure for both business travelers and families, with well-maintained fitness and spa facilities receiving positive feedback.
However, some guests have expressed dissatisfaction regarding delays in valet parking, additional resort fees, and the speed of restaurant service. Potential guests should also note that soundproofing between rooms can be inconsistent and that certain amenities may require advance booking.
Strengths
Convenient location near Century City shopping mall for dining and shopping
Modern, clean rooms with elegant interior design
Professional and friendly staff service
Spacious and well-equipped state-of-the-art fitness center
Good to Know
Complaints regarding long wait times for valet parking
Negative feedback regarding additional resort fees (Urban experience fee)
Inconsistent soundproofing between some rooms
Recommended For
Business Travelers — Located in the heart of Century City, making it convenient for meetings and work travel
Shoppers — Major shopping malls are within walking distance, offering easy access to retail and dining
Ratings by Booking Site
Overall 9.0/10 · 4 sites · Based on 1,120 reviews
Guest Reviews
4 booking sites · 1,120 reviews
Frequently Mentioned
Agoda
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Solo traveler
Expedia
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Family
Trip.com
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Family
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FAQ
Yes, it is located right next to the Westfield Century City mall, making it very convenient for shopping and dining within walking distance.
Valet parking is available. Please note that some guests have reported potential wait times during peak hours.
The hotel features a spacious, state-of-the-art 24-hour fitness center that receives high praise from guests.
Some spa and sauna facilities may require advance booking. It is recommended to check with the front desk upon arrival.
Yes, the hotel is well-regarded by families due to its spacious rooms and excellent housekeeping services.