Hotel Analysis
Based on 2 sites · 528 reviews
Located in Gonzales, Texas, this 2.5-star property is currently undergoing a rebranding process. Guests generally express positive feedback regarding the friendly and courteous nature of the staff.
On the other hand, there are numerous complaints regarding room conditions. Issues such as being assigned a different room type than booked, malfunctioning appliances, noise disturbances, and cleanliness concerns are frequently reported. The aging facilities and inconsistent maintenance are recurring themes that potential guests should consider.
Overall, while the service attitude is appreciated, there is significant inconsistency in facility maintenance and room management. Those planning a stay should be prepared for potential issues related to the property's age and upkeep.
Strengths
Staff members are generally friendly and polite in their interactions
Good to Know
Malfunctioning appliances and aging facilities
Issues with being assigned a different room type than booked
Frequent complaints regarding cleanliness and noise
Recommended For
Short-term business travelers — Those who value friendly service and need a simple place to stay for a short period
Ratings by Booking Site
Overall 8.2/10 · 2 sites · Based on 528 reviews
Guest Reviews
2 booking sites · 528 reviews
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FAQ
Many guests have left positive feedback regarding the friendly and polite attitude of the staff.
Some reviews frequently mention issues with appliances, such as noisy air conditioning and malfunctioning microwaves.
There have been reports of guests being assigned a different room type than reserved, so it is advisable to confirm at check-in.
Although rebranding is underway, there are numerous mentions of aging facilities and inconsistent maintenance.
There are some dissatisfied reviews regarding room cleanliness, so it is worth noting before your visit.