Hotel Analysis
Based on 4 sites · 2,894 reviews
This 5-star luxury resort hotel is located on the Baltic Sea coast in Heiligendamm. Guest reviews frequently mention the 'beautiful sea views and classic architecture'.
Across multiple booking sites, reviews commonly praise the 'spacious and elegant rooms', 'excellent breakfast', and 'vast spa with outdoor pool'. Family travelers often highlight the kids' club and saunas. Beach access and gardens are impressive too.
Some reviews note drawbacks like 'high prices' and 'inconsistent restaurant service'. Complaints about main pool noise and too many dogs/kids also appear.
It's suitable for family vacations or spa getaways.
Strengths
Spacious and elegant rooms are repeatedly praised
Excellent breakfast gets rave reviews across many posts
Spa and outdoor pool are outstanding per frequent comments
Beautiful beach location and gardens impress guests
Family facilities and kids' areas are well-liked in reviews
Good to Know
High prices are a common complaint
Inconsistent restaurant service and food quality noted
Main pool noise and too many dogs/kids mentioned as issues
Recommended For
Families — Kids welcome and kids' club praised in many reviews
Couples — Sea views and spa highly satisfying per repeated feedback
Spa lovers — Sauna and pool facilities outstanding in comments
Ratings by Booking Site
Overall 8.7/10 · 4 sites · Based on 2,894 reviews
Guest Reviews
4 booking sites · 2,894 reviews
Frequently Mentioned
Booking.com
·
Family
Booking.com
·
Solo
Trip.com
·
Family
Expedia
·
Couple
Agoda
·
Couple
Nearby
Google MapsLoading map...
FAQ
What are the check-in/check-out times at Grand Hotel Heiligendamm?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Grand Hotel Heiligendamm has received a rating of 8.6/10 from 1,252 guests.