Hotel Analysis
Based on 3 sites · 8,626 reviews
A 5-star luxury hotel in Wan Chai, Hong Kong. Guest reviews frequently mention the friendliness and prompt service of the staff.
Across booking sites, comments repeat that 'rooms are spacious, clean, with impressive harbor views' and 'the pool is resort-like.' Club lounge users are satisfied with free food and drinks and the views, and the location near MTR and ferry terminal makes travel convenient. Business travelers note its proximity to the convention center.
However, some reviews mention delays in deposit refunds after checkout and lack of bathroom privacy. Breakfast buffet wait times are also a complaint.
Suitable for luxury stays, business, and family trips.
Strengths
Reviews across sites repeat that staff are friendly and responsive
Many say rooms are spacious, clean with great harbor views
Pool is large and pleasant, giving a resort feel
Club lounge's free food/drinks and views satisfy many
Business guests note easy access via nearby MTR and ferry
Good to Know
Agoda reviews repeat complaints about deposit refund delays after checkout
Curtain-only separation between bathroom and bedroom lacks privacy
Long wait times at breakfast buffet mentioned
Recommended For
Couples — Many satisfied with harbor views and upgrades
Families — Spacious rooms and pool good for kids per reviews
Business travelers — Convenient near convention center and MTR
Club lounge users — Impressive free food/drinks and views
Ratings by Booking Site
Overall 9.1/10 · 3 sites · Based on 8,626 reviews
Guest Reviews
3 booking sites · 8,626 reviews
Frequently Mentioned
Agoda
·
Couple
Agoda
·
Family
Agoda
·
Couple
Expedia
·
Couple
Booking.com
·
Couple
추천 영상
Nearby
Google MapsLoading map...
Hong Kong Popular Tours & Activities
View all activities →This post contains affiliate links and we may earn a commission.
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Grand Hyatt Hong Kong has received a rating of 9.1/10 from 1,522 guests.